Manually changing the status of an RFID item tag

If the RFID tag on an item wasn’t automatically turned OFF at the time of the sale or ON at the time of the return, it may be required to change its status manually.

To do so, in POS Pro:

  1. On the Home Screen, tap RFID Tag Status. Depending on your custom settings, the RFID Tag Status button can be located in the navigation panel at the bottom or in the More menu.

Configuration in CHQ
For the RFID Tag Status button to be available on POS Pro Home Screen, it must be configured under chq > settings > company settings > v6 App Designer > Point of Sale v6 > iPad > Home.

  1. In the RFID Tag Status area, place the item tag on or near the connected RFID reader. Once the item is scanned, information about the item displays in the area, including its current status.

  2. Tap the value in the Change RFID Tag Status field A . If the user doesn’t have the Sales Receipts – Manually deactivate RFID tags security right, on tapping the value in the Change RFID Tag Status field:

    a. In the RFID Tag Status Change dialog, tap Manager Override.

    b. In the log in dialog, have the user with the appropriate security rights enter their credentials and then tap Log In.

The status of the tag will be changed and displayed in the RFID Tag Status area.

  1. Remove the item from the RFID reader.

  2. To return to the Home Screen, tap the icon at the bottom-left or tap Close in the upper left corner.